[Planned Maintenance] Login.gov identity verification services unavailable for residents of Florida
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 2024 - 19:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-04-23 11:00 PM to 2024-04-24 04:00 AM
Eastern 2024-04-23 07:00 PM to 2024-04-24 12:00 AM
Central 2024-04-23 06:00 PM to 2024-04-23 11:00 PM
Mountain 2024-04-23 05:00 PM to 2024-04-23 10:00 PM
Pacific 2024-04-23 04:00 PM to 2024-04-23 09:00 PM
Alaska 2024-04-23 03:00 PM to 2024-04-23 08:00 PM
Hawaii 2024-04-23 01:00 PM to 2024-04-23 06:00 PM

Florida state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Apr 23, 2024 19:00 - Apr 24, 2024 00:00 EDT

About This Site

This is the official status page for Login.gov. Our uptime goal is 99.9% for all of our products and services. You can read more about our program at https://www.login.gov.

Uptime over the past 90 days. View historical uptime.
Login (secure.login.gov) Under Maintenance
90 days ago
99.87 % uptime
Today
Brochure site (https://login.gov) Operational
90 days ago
99.99 % uptime
Today
Customer Support Operational
90 days ago
99.43 % uptime
Today
Customer Support Online Form ? Operational
90 days ago
99.1 % uptime
Today
Customer Support Phone Line ? Operational
90 days ago
99.75 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[Planned Maintenance] Login.gov identity verification services Apr 30, 2024 21:00-23:00 EDT
Impact Low - Downstream provider maintenance for identity verification users

Maintenance Window
UTC 2024-05-01 01:00 AM to 2024-05-01 03:00 AM
Eastern 2024-04-30 09:00 PM to 2024-04-30 11:00 PM
Central 2024-04-30 08:00 PM to 2024-04-30 10:00 PM
Mountain 2024-04-30 07:00 PM to 2024-04-30 09:00 PM
Pacific 2024-04-30 06:00 PM to 2024-04-30 08:00 PM
Alaska 2024-04-30 05:00 PM to 2024-04-30 07:00 PM
Hawaii 2024-04-30 03:00 PM to 2024-04-30 05:00 PM

One of the services Login.gov uses to verify identities of users will be undergoing maintenance. The provider does not anticipate downtime. Login.gov is sharing this notice due to the increased chance of service interruption during this period. In the unlikely event of an outage, users performing identity verification may need to return later to complete the identity verification process.

Sign in for existing users and sign up for non-verification users will continue to function normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Apr 16, 2024 - 13:02 EDT
[Planned Maintenance] Login.gov Customer Support Online Form Unavailable May 18, 2024 23:00-23:30 EDT
The Login.gov Contact Center will be undergoing planned maintenance. Login.gov users will not be able to submit help desk tickets using the online form. The Login.gov Customer Support phone line is available at 1-844-875-6446.

UTC: 2024-05-19 04:00 AM to 2024-05-19 04:30 AM

Eastern: 2024-05-18 11:00 PM to 2024-05-18 11:30 PM
Central: 2024-05-18 10:00 PM to 2024-05-18 10:30 PM
Mountain: 2024-05-18 9:00 PM to 2024-05-18 9:30 PM
Pacific: 2024-05-18 8:00 PM to 2024-05-18 8:30 PM
Alaska: 2024-05-18 7:00 PM to 2024-05-18 7:30 PM
Hawaii: 2024-04-20 5:00 PM to 2024-04-20 5:30 PM

Login.gov will continue to function normally during this window.
Posted on Apr 22, 2024 - 11:56 EDT
System Metrics Month Week Day
Throughput
Fetching
Response Time (ms)
Fetching
Error Rate
Fetching
Past Incidents
Apr 23, 2024

Unresolved incident: [Planned Maintenance] Login.gov identity verification services unavailable for residents of Florida.

Apr 22, 2024

No incidents reported.

Apr 21, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Kentucky
Completed - The scheduled maintenance has been completed.
Apr 21, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 03:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-04-21 07:00 AM to 2024-04-21 02:00 PM
Eastern 2024-04-21 03:00 AM to 2024-04-21 10:00 AM
Central 2024-04-21 02:00 AM to 2024-04-21 09:00 AM
Mountain 2024-04-21 01:00 AM to 2024-04-21 08:00 AM
Pacific 2024-04-21 12:00 AM to 2024-04-21 07:00 AM
Alaska 2024-04-20 11:00 PM to 2024-04-21 06:00 AM
Hawaii 2024-04-20 09:00 PM to 2024-04-21 04:00 AM

Kentucky state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Apr 19, 16:45 EDT
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Maryland
Completed - The scheduled maintenance has been completed.
Apr 21, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 06:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-04-21 10:00 AM to 2024-04-21 02:00 PM
Eastern 2024-04-21 06:00 AM to 2024-04-21 10:00 AM
Central 2024-04-21 05:00 AM to 2024-04-21 09:00 AM
Mountain 2024-04-21 04:00 AM to 2024-04-21 08:00 AM
Pacific 2024-04-21 03:00 AM to 2024-04-21 07:00 AM
Alaska 2024-04-21 02:00 AM to 2024-04-21 06:00 AM
Hawaii 2024-04-21 12:00 AM to 2024-04-21 04:00 AM

Maryland state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Apr 19, 15:06 EDT
Apr 20, 2024
Login.gov Customer Support Online Form Unavailable
Completed - The scheduled maintenance has been completed.
Apr 20, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 22:00 EDT
Scheduled - The Login.gov Contact Center will be undergoing planned maintenance. Login.gov users will not be able to submit help desk tickets using the online form. The Login.gov Customer Support phone line is available at 1-844-875-6446.

UTC: 2024-04-21 03:00 AM to 2024-04-21 03:30 AM

Eastern: 2024-04-20 10:00 PM to 2024-04-20 10:30 PM
Central: 2024-04-20 9:00 PM to 2024-04-20 9:30 PM
Mountain: 2024-04-20 8:00 PM to 2024-04-20 8:30 PM
Pacific: 2024-04-20 7:00 PM to 2024-04-20 7:30 PM
Alaska: 2024-04-20 6:00 PM to 2024-04-20 6:30 PM
Hawaii: 2024-04-20 4:00 PM to 2024-04-20 4:30 PM

Login.gov will continue to function normally during this window.
Apr 16, 13:39 EDT
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Georgia
Completed - The scheduled maintenance has been completed.
Apr 20, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 13:30 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-04-20 05:30 PM to 2024-04-20 10:30 PM
Eastern 2024-04-20 01:30 PM to 2024-04-20 06:30 PM
Central 2024-04-20 12:30 PM to 2024-04-20 05:30 PM
Mountain 2024-04-20 11:30 AM to 2024-04-20 04:30 PM
Pacific 2024-04-20 10:30 AM to 2024-04-20 03:30 PM
Alaska 2024-04-20 09:30 AM to 2024-04-20 02:30 PM
Hawaii 2024-04-20 07:30 AM to 2024-04-20 12:30 PM

Georgia state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Apr 19, 15:07 EDT
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Idaho
Completed - The scheduled maintenance has been completed.
Apr 20, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 10:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-04-20 02:00 PM to 2024-04-20 07:00 PM
Eastern 2024-04-20 10:00 AM to 2024-04-20 03:00 PM
Central 2024-04-20 09:00 AM to 2024-04-20 02:00 PM
Mountain 2024-04-20 08:00 AM to 2024-04-20 01:00 PM
Pacific 2024-04-20 07:00 AM to 2024-04-20 12:00 PM
Alaska 2024-04-20 06:00 AM to 2024-04-20 11:00 AM
Hawaii 2024-04-20 04:00 AM to 2024-04-20 09:00 AM

Idaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Apr 19, 13:36 EDT
Apr 19, 2024

No incidents reported.

Apr 18, 2024
Login.gov identity verification services unavailable for residents of West Virginia
Resolved - This incident has been resolved.
Apr 18, 18:31 EDT
Monitoring - Identity verification services are currently unavailable for residents of West Virginia due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.
Apr 18, 07:40 EDT
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Idaho
Completed - The scheduled maintenance has been completed.
Apr 18, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 21:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-04-18 01:00 AM to 2024-04-18 04:00 AM
Eastern 2024-04-17 09:00 PM to 2024-04-18 12:00 AM
Central 2024-04-17 08:00 PM to 2024-04-17 11:00 PM
Mountain 2024-04-17 07:00 PM to 2024-04-17 10:00 PM
Pacific 2024-04-17 06:00 PM to 2024-04-17 09:00 PM
Alaska 2024-04-17 05:00 PM to 2024-04-17 08:00 PM
Hawaii 2024-04-17 03:00 PM to 2024-04-17 06:00 PM

Idaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Apr 17, 13:48 EDT
Apr 17, 2024
Login.gov identity verification services unavailable for residents of Illinois
Resolved - This incident has been resolved.
Apr 17, 12:18 EDT
Monitoring - Identity verification services are currently unavailable for residents of Illinois due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.
Apr 17, 11:37 EDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of South Carolina
Completed - The scheduled maintenance has been completed.
Apr 14, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-04-14 10:00 PM to 2024-04-15 12:00 AM
Eastern 2024-04-14 06:00 PM to 2024-04-14 08:00 PM
Central 2024-04-14 05:00 PM to 2024-04-14 07:00 PM
Mountain 2024-04-14 04:00 PM to 2024-04-14 06:00 PM
Pacific 2024-04-14 03:00 PM to 2024-04-14 05:00 PM
Alaska 2024-04-14 02:00 PM to 2024-04-14 04:00 PM
Hawaii 2024-04-14 12:00 PM to 2024-04-14 02:00 PM

South Carolina state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Apr 12, 13:35 EDT
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Maryland
Completed - The scheduled maintenance has been completed.
Apr 14, 11:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 06:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-04-14 10:00 AM to 2024-04-14 03:45 PM
Eastern 2024-04-14 06:00 AM to 2024-04-14 11:45 AM
Central 2024-04-14 05:00 AM to 2024-04-14 10:45 AM
Mountain 2024-04-14 04:00 AM to 2024-04-14 09:45 AM
Pacific 2024-04-14 03:00 AM to 2024-04-14 08:45 AM
Alaska 2024-04-14 02:00 AM to 2024-04-14 07:45 AM
Hawaii 2024-04-14 12:00 AM to 2024-04-14 05:45 AM

Maryland state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Apr 10, 14:34 EDT
[Planned Maintenance] Login.gov identity verification services unavailable for residents of New Jersey
Completed - The scheduled maintenance has been completed.
Apr 14, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:30 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-04-14 11:30 AM to 2024-04-14 03:00 PM
Eastern 2024-04-14 07:30 AM to 2024-04-14 11:00 AM
Central 2024-04-14 06:30 AM to 2024-04-14 10:00 AM
Mountain 2024-04-14 05:30 AM to 2024-04-14 09:00 AM
Pacific 2024-04-14 04:30 AM to 2024-04-14 08:00 AM
Alaska 2024-04-14 03:30 AM to 2024-04-14 07:00 AM
Hawaii 2024-04-14 01:30 AM to 2024-04-14 05:00 AM

New Jersey state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Apr 9, 12:29 EDT
Apr 13, 2024

No incidents reported.

Apr 12, 2024
Errors and degraded performance in brochure site
Resolved - Some users may experience errors and/or slow performance when using Login.gov.

We investigated the cause and have remediated the issue.
Apr 12, 14:00 EDT
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

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