All Systems Operational

About This Site

This is the official status page for Login.gov. Our uptime goal is 99.9% for all of our products and services. You can read more about our program at https://www.login.gov.

Uptime over the past 90 days. View historical uptime.
Login (secure.login.gov) Operational
90 days ago
99.98 % uptime
Today
Brochure site (https://login.gov) Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Customer Support Online Form ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Phone Line ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Iowa Nov 21, 2024 19:00-22:00 EST
Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-22 12:00 AM to 2024-11-22 03:00 AM
Eastern 2024-11-21 07:00 PM to 2024-11-21 10:00 PM
Central 2024-11-21 06:00 PM to 2024-11-21 09:00 PM
Mountain 2024-11-21 05:00 PM to 2024-11-21 08:00 PM
Pacific 2024-11-21 04:00 PM to 2024-11-21 07:00 PM
Alaska 2024-11-21 03:00 PM to 2024-11-21 06:00 PM
Hawaii 2024-11-21 02:00 PM to 2024-11-21 05:00 PM

Iowa state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Nov 18, 2024 - 15:36 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Massachusetts Nov 23, 2024 01:00-06:00 EST
Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-23 06:00 AM to 2024-11-23 11:00 AM
Eastern 2024-11-23 01:00 AM to 2024-11-23 06:00 AM
Central 2024-11-23 12:00 AM to 2024-11-23 05:00 AM
Mountain 2024-11-22 11:00 PM to 2024-11-23 04:00 AM
Pacific 2024-11-22 10:00 PM to 2024-11-23 03:00 AM
Alaska 2024-11-22 09:00 PM to 2024-11-23 02:00 AM
Hawaii 2024-11-22 08:00 PM to 2024-11-23 01:00 AM

Massachusetts state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Nov 13, 2024 - 19:19 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Wisconsin Nov 24, 2024 06:00-09:00 EST
Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-24 11:00 AM to 2024-11-24 02:00 PM
Eastern 2024-11-24 06:00 AM to 2024-11-24 09:00 AM
Central 2024-11-24 05:00 AM to 2024-11-24 08:00 AM
Mountain 2024-11-24 04:00 AM to 2024-11-24 07:00 AM
Pacific 2024-11-24 03:00 AM to 2024-11-24 06:00 AM
Alaska 2024-11-24 02:00 AM to 2024-11-24 05:00 AM
Hawaii 2024-11-24 01:00 AM to 2024-11-24 04:00 AM

Wisconsin state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Nov 18, 2024 - 15:49 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Wyoming Nov 24, 2024 11:00-14:00 EST
Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-24 04:00 PM to 2024-11-24 07:00 PM
Eastern 2024-11-24 11:00 AM to 2024-11-24 02:00 PM
Central 2024-11-24 10:00 AM to 2024-11-24 01:00 PM
Mountain 2024-11-24 09:00 AM to 2024-11-24 12:00 PM
Pacific 2024-11-24 08:00 AM to 2024-11-24 11:00 AM
Alaska 2024-11-24 07:00 AM to 2024-11-24 10:00 AM
Hawaii 2024-11-24 06:00 AM to 2024-11-24 09:00 AM

Wyoming state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Nov 13, 2024 - 15:27 EST
[Planned Maintenance] Login.gov identity verification services Nov 26, 2024 21:00-23:00 EST
Impact Low - Downstream provider maintenance for identity verification users

Maintenance Window
UTC 2024-11-27 02:00 AM to 2024-11-27 04:00 AM
Eastern 2024-11-26 09:00 PM to 2024-11-26 11:00 PM
Central 2024-11-26 08:00 PM to 2024-11-26 10:00 PM
Mountain 2024-11-26 07:00 PM to 2024-11-26 09:00 PM
Pacific 2024-11-26 06:00 PM to 2024-11-26 08:00 PM
Alaska 2024-11-26 05:00 PM to 2024-11-26 07:00 PM
Hawaii 2024-11-26 04:00 PM to 2024-11-26 06:00 PM

One of the services Login.gov uses to verify identities of users will be undergoing maintenance. The provider does not anticipate downtime. Login.gov is sharing this notice due to the increased chance of service interruption during this period. In the unlikely event of an outage, users performing identity verification may need to return later to complete the identity verification process.

Sign in for existing users and sign up for non-verification users will continue to function normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Nov 13, 2024 - 15:26 EST
[Planned Maintenance] Login.gov identity verification services Dec 7, 2024 22:00 - Dec 8, 2024 06:00 EST
Impact Low - Downstream provider maintenance for identity verification users

Maintenance Window
UTC 2024-12-08 03:00 AM to 2024-12-08 11:00 AM
Eastern 2024-12-07 10:00 PM to 2024-12-08 06:00 AM
Central 2024-12-07 09:00 PM to 2024-12-08 05:00 AM
Mountain 2024-12-07 08:00 PM to 2024-12-08 04:00 AM
Pacific 2024-12-07 07:00 PM to 2024-12-08 03:00 AM
Alaska 2024-12-07 06:00 PM to 2024-12-08 02:00 AM
Hawaii 2024-12-07 05:00 PM to 2024-12-08 01:00 AM

One of the services Login.gov uses to verify identities of users will be undergoing maintenance. The provider does not anticipate downtime. Login.gov is sharing this notice due to the increased chance of service interruption during this period. In the unlikely event of an outage, users performing identity verification may need to return later to complete the identity verification process.

Sign in for existing users and sign up for non-verification users will continue to function normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted on Nov 15, 2024 - 14:35 EST
System Metrics Month Week Day
Throughput
Fetching
Response Time (ms)
Fetching
Error Rate
Fetching
Past Incidents
Nov 21, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Idaho
Completed - The scheduled maintenance has been completed.
Nov 21, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 21:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-21 02:00 AM to 2024-11-21 05:00 AM
Eastern 2024-11-20 09:00 PM to 2024-11-21 12:00 AM
Central 2024-11-20 08:00 PM to 2024-11-20 11:00 PM
Mountain 2024-11-20 07:00 PM to 2024-11-20 10:00 PM
Pacific 2024-11-20 06:00 PM to 2024-11-20 09:00 PM
Alaska 2024-11-20 05:00 PM to 2024-11-20 08:00 PM
Hawaii 2024-11-20 04:00 PM to 2024-11-20 07:00 PM

Idaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 20, 16:42 EST
Nov 20, 2024
Degraded SMS delivery
Resolved - SMS delivery issues have normalized and this incident has been resolved.
Nov 20, 16:40 EST
Monitoring - We are seeing issues with SMS delivery resolving. We will continue to monitor and keep this incident updated.
Nov 20, 14:59 EST
Identified - We are currently investigating an elevated error rate with our text messaging provider. Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered.

Other two factor authentication mechanisms, such as authenticator application (TOTP) or backup codes, should be unaffected.

The team is working to identify the cause and resolve it. We will provide an update here when more information is available.
Nov 20, 14:16 EST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Tennessee
Completed - The scheduled maintenance has been completed.
Nov 17, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-17 01:00 PM to 2024-11-17 04:00 PM
Eastern 2024-11-17 08:00 AM to 2024-11-17 11:00 AM
Central 2024-11-17 07:00 AM to 2024-11-17 10:00 AM
Mountain 2024-11-17 06:00 AM to 2024-11-17 09:00 AM
Pacific 2024-11-17 05:00 AM to 2024-11-17 08:00 AM
Alaska 2024-11-17 04:00 AM to 2024-11-17 07:00 AM
Hawaii 2024-11-17 03:00 AM to 2024-11-17 06:00 AM

Tennessee state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Oct 22, 19:04 EDT
Nov 16, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Georgia
Completed - The scheduled maintenance has been completed.
Nov 16, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 17:30 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-16 10:30 PM to 2024-11-17 04:00 AM
Eastern 2024-11-16 05:30 PM to 2024-11-16 11:00 PM
Central 2024-11-16 04:30 PM to 2024-11-16 10:00 PM
Mountain 2024-11-16 03:30 PM to 2024-11-16 09:00 PM
Pacific 2024-11-16 02:30 PM to 2024-11-16 08:00 PM
Alaska 2024-11-16 01:30 PM to 2024-11-16 07:00 PM
Hawaii 2024-11-16 12:30 PM to 2024-11-16 06:00 PM

Georgia state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 7, 18:08 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of South Carolina
Completed - The scheduled maintenance has been completed.
Nov 16, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-16 02:00 PM to 2024-11-16 06:00 PM
Eastern 2024-11-16 09:00 AM to 2024-11-16 01:00 PM
Central 2024-11-16 08:00 AM to 2024-11-16 12:00 PM
Mountain 2024-11-16 07:00 AM to 2024-11-16 11:00 AM
Pacific 2024-11-16 06:00 AM to 2024-11-16 10:00 AM
Alaska 2024-11-16 05:00 AM to 2024-11-16 09:00 AM
Hawaii 2024-11-16 04:00 AM to 2024-11-16 08:00 AM

South Carolina state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 13, 19:19 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of South Carolina
Completed - The scheduled maintenance has been completed.
Nov 16, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-16 02:00 PM to 2024-11-16 06:00 PM
Eastern 2024-11-16 09:00 AM to 2024-11-16 01:00 PM
Central 2024-11-16 08:00 AM to 2024-11-16 12:00 PM
Mountain 2024-11-16 07:00 AM to 2024-11-16 11:00 AM
Pacific 2024-11-16 06:00 AM to 2024-11-16 10:00 AM
Alaska 2024-11-16 05:00 AM to 2024-11-16 09:00 AM
Hawaii 2024-11-16 04:00 AM to 2024-11-16 08:00 AM

South Carolina state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 6, 10:49 EST
Nov 15, 2024

No incidents reported.

Nov 14, 2024
[Planned Maintenance] Login.gov downtime for all services
Completed - The scheduled maintenance has been completed.
Nov 14, 03:40 EST
Update - Scheduled maintenance has been completed
Nov 14, 03:40 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:00 EST
Scheduled - Impact: [High] Services unavailable during entire maintenance window

Maintenance Window
UTC 2024-11-14 06:00 AM to 2024-11-14 09:00 AM
Eastern 2024-11-14 01:00 AM to 2024-11-14 04:00 AM
Central 2024-11-14 12:00 AM to 2024-11-14 03:00 AM
Mountain 2024-11-13 11:00 PM to 2024-11-14 02:00 AM
Pacific 2024-11-13 10:00 PM to 2024-11-14 01:00 AM
Alaska 2024-11-13 09:00 PM to 2024-11-14 12:00 AM
Hawaii 2024-11-13 08:00 PM to 2024-11-13 11:00 PM

Login.gov will be conducting database maintenance during this time. Users will see our maintenance page and all services will be unavailable during this change. We will update this page (status.login.gov) as soon as service has been fully restored.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Oct 28, 09:16 EDT
Nov 13, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Oklahoma
Completed - The scheduled maintenance has been completed.
Nov 13, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-14 01:00 AM to 2024-11-14 02:00 AM
Eastern 2024-11-13 08:00 PM to 2024-11-13 09:00 PM
Central 2024-11-13 07:00 PM to 2024-11-13 08:00 PM
Mountain 2024-11-13 06:00 PM to 2024-11-13 07:00 PM
Pacific 2024-11-13 05:00 PM to 2024-11-13 06:00 PM
Alaska 2024-11-13 04:00 PM to 2024-11-13 05:00 PM
Hawaii 2024-11-13 03:00 PM to 2024-11-13 04:00 PM

Oklahoma state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 13, 15:38 EST
Outage for In-Person Identity Verification
Resolved - This incident has been resolved.
Nov 13, 17:36 EST
Monitoring - We are seeing some recovery for in-person identity verification services and will continue monitoring until we have confirmed full recovery.
Nov 13, 16:23 EST
Investigating - Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.

All other services are functioning normally at this time. We will provide an update as soon as more information is available.
Nov 13, 16:11 EST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Missouri
Completed - The scheduled maintenance has been completed.
Nov 10, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 05:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-10 10:00 AM to 2024-11-10 11:00 PM
Eastern 2024-11-10 05:00 AM to 2024-11-10 06:00 PM
Central 2024-11-10 04:00 AM to 2024-11-10 05:00 PM
Mountain 2024-11-10 03:00 AM to 2024-11-10 04:00 PM
Pacific 2024-11-10 02:00 AM to 2024-11-10 03:00 PM
Alaska 2024-11-10 01:00 AM to 2024-11-10 02:00 PM
Hawaii 2024-11-10 12:00 AM to 2024-11-10 01:00 PM

Missouri state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 7, 17:52 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of West Virginia
Completed - The scheduled maintenance has been completed.
Nov 10, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 10:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-10 03:00 PM to 2024-11-10 06:00 PM
Eastern 2024-11-10 10:00 AM to 2024-11-10 01:00 PM
Central 2024-11-10 09:00 AM to 2024-11-10 12:00 PM
Mountain 2024-11-10 08:00 AM to 2024-11-10 11:00 AM
Pacific 2024-11-10 07:00 AM to 2024-11-10 10:00 AM
Alaska 2024-11-10 06:00 AM to 2024-11-10 09:00 AM
Hawaii 2024-11-10 05:00 AM to 2024-11-10 08:00 AM

West Virginia state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 8, 12:12 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Idaho
Completed - The scheduled maintenance has been completed.
Nov 10, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 10:01 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-10 03:00 PM to 2024-11-10 05:00 PM
Eastern 2024-11-10 10:00 AM to 2024-11-10 12:00 PM
Central 2024-11-10 09:00 AM to 2024-11-10 11:00 AM
Mountain 2024-11-10 08:00 AM to 2024-11-10 10:00 AM
Pacific 2024-11-10 07:00 AM to 2024-11-10 09:00 AM
Alaska 2024-11-10 06:00 AM to 2024-11-10 08:00 AM
Hawaii 2024-11-10 05:00 AM to 2024-11-10 07:00 AM

Idaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 7, 17:51 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Rhode Island
Completed - The scheduled maintenance has been completed.
Nov 10, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 07:30 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-10 12:30 PM to 2024-11-10 03:00 PM
Eastern 2024-11-10 07:30 AM to 2024-11-10 10:00 AM
Central 2024-11-10 06:30 AM to 2024-11-10 09:00 AM
Mountain 2024-11-10 05:30 AM to 2024-11-10 08:00 AM
Pacific 2024-11-10 04:30 AM to 2024-11-10 07:00 AM
Alaska 2024-11-10 03:30 AM to 2024-11-10 06:00 AM
Hawaii 2024-11-10 02:30 AM to 2024-11-10 05:00 AM

Rhode Island state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 7, 18:04 EST
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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