All Systems Operational

About This Site

This is the official status page for Login.gov. Our uptime goal is 99.9% for all of our products and services. You can read more about our program at https://www.login.gov.

Uptime over the past 90 days. View historical uptime.
Login (secure.login.gov) Operational
90 days ago
99.98 % uptime
Today
Brochure site (https://login.gov) Operational
90 days ago
99.93 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Customer Support Online Form ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Phone Line ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Throughput
Fetching
Response Time (ms)
Fetching
Error Rate
Fetching
Past Incidents
Dec 3, 2023

No incidents reported today.

Dec 2, 2023
Login.gov Customer Support Online Form Unavailable
Completed - The scheduled maintenance has been completed.
Dec 2, 22:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:00 EST
Scheduled - PLANNED MAINTENANCE FOR DECEMBER 2, 2023

Impact: Moderate - Customer support form unavailable

UTC: 2023-12-03 03:00 AM to 2023-12-03 03:30 AM

Eastern: 2023-12-02 10:00 PM to 2023-12-02 10:30 PM
Central: 2023-12-02 09:00 PM to 2023-12-02 09:30 PM
Mountain: 2023-12-02 08:00 PM to 2023-12-02 08:30 PM
Pacific: 2023-12-02 07:00 PM to 2023-12-02 07:30 PM
Alaska: 2023-12-02 06:00 PM to 2023-12-02 06:30 PM
Hawaii: 2023-12-02 05:00 PM to 2023-12-02 05:30 PM

The Login.gov Contact Center will be undergoing planned maintenance. Login.gov users will not be able to submit help desk tickets using the online form. The Login.gov Customer Support phone line is available at 1-844-875-6446.

Login.gov will continue to function normally during this window.
Nov 27, 09:00 EST
Dec 1, 2023
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Idaho
Completed - The scheduled maintenance has been completed.
Dec 1, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2023-12-01 02:00 AM to 2023-12-01 05:00 AM
Eastern 2023-11-30 09:00 PM to 2023-12-01 12:00 AM
Central 2023-11-30 08:00 PM to 2023-11-30 11:00 PM
Mountain 2023-11-30 07:00 PM to 2023-11-30 10:00 PM
Pacific 2023-11-30 6:00 PM to 2023-11-30 09:00 PM
Alaska 2023-11-30 05:00 PM to 2023-11-30 08:00 PM
Hawaii 2023-11-30 04:00 PM to 2023-11-30 07:00 PM

Idaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 30, 19:36 EST
Nov 30, 2023
Nov 29, 2023
Login.gov Customer Support Form Unavailable
Completed - The scheduled maintenance has been completed.
Nov 29, 00:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 00:00 EST
Scheduled - PLANNED MAINTENANCE FOR NOVEMBER 29, 2023

Impact: Moderate - Customer support form unavailable

UTC: 2023-11-29 05:00 AM to 2023-11-29 05:30 AM

Eastern: 2023-11-29 12:00 AM to 2023-11-29 12:30 AM
Central: 2023-11-28 11:00 PM to 2023-11-28 11:30 PM
Mountain: 2023-11-28 10:00 PM to 2023-11-28 10:30 PM
Pacific: 2023-11-28 09:00 PM to 2023-11-28 09:30 PM
Alaska: 2023-11-28 08:00 PM to 2023-11-28 08:30 PM
Hawaii: 2023-11-28 07:00 PM to 2023-11-28 07:30 PM

The Login.gov Contact Center will be undergoing planned maintenance. Login.gov users will not be able to submit help desk tickets using the online form. The Login.gov Customer Support phone line is available at 1-844-875-6446.

Login.gov will continue to function normally during this window.
Nov 15, 14:15 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Florida
Completed - The scheduled maintenance has been completed.
Nov 29, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 19:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2023-11-29 12:00 AM to 2023-11-29 05:00 AM
Eastern 2023-11-28 07:00 PM to 2023-11-29 12:00 AM
Central 2023-11-28 06:00 PM to 2023-11-28 11:00 PM
Mountain 2023-11-28 05:00 PM to 2023-11-28 10:00 PM
Pacific 2023-11-28 04:00 PM to 2023-11-28 09:00 PM
Alaska 2023-11-28 03:00 PM to 2023-11-28 08:00 PM
Hawaii 2023-11-28 02:00 PM to 2023-11-28 07:00 PM

Florida state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 28, 15:20 EST
Nov 28, 2023
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023
Login.gov identity verification services are unavailable for residents of Virginia
Resolved - This incident has been resolved.
Nov 23, 10:18 EST
Identified - Virginia state driver's license information is unavailable. Users who experience a problem with identity verification are asked to try again after service has been restored.

All other Login.gov functionality continues to operate normally.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 22, 17:47 EST
Nov 22, 2023
Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Idaho
Completed - The scheduled maintenance has been completed.
Nov 19, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 10:01 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2023-11-19 03:00 PM to 2023-11-19 07:00 PM
Eastern 2023-11-19 10:00 AM to 2023-11-19 02:00 PM
Central 2023-11-19 09:00 AM to 2023-11-19 01:00 PM
Mountain 2023-11-19 08:00 AM to 2023-11-19 12:00 PM
Pacific 2023-11-19 07:00 AM to 2023-11-19 11:00 AM
Alaska 2023-11-19 06:00 AM to 2023-11-19 10:00 AM
Hawaii 2023-11-19 05:00 AM to 2023-11-19 09:00 AM

Idaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 16, 19:24 EST
[Planned Maintenance] Login.gov identity verification services unavailable for residents of North Carolina
Completed - The scheduled maintenance has been completed.
Nov 19, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 05:00 EST
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2023-11-19 10:00 AM to 2023-11-19 02:00 PM
Eastern 2023-11-19 05:00 AM to 2023-11-19 09:00 AM
Central 2023-11-19 04:00 AM to 2023-11-19 08:00 AM
Mountain 2023-11-19 03:00 AM to 2023-11-19 07:00 AM
Pacific 2023-11-19 02:00 AM to 2023-11-19 06:00 AM
Alaska 2023-11-19 01:00 AM to 2023-11-19 05:00 AM
Hawaii 2023-11-19 12:00 AM to 2023-11-19 04:00 AM

North Carolina state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Nov 16, 19:26 EST
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